Tips & Tricks to Make Every Class Count
Whether you’re brand new to Upstate or a seasoned regular chasing your next milestone, the Upstate App is your go-to for booking classes, tracking progress, managing your memberships, and even sweating alongside your friends. Here’s everything you need to know to get the most out of it.
Your Home Screen: Everything at a Glance 🏠
The Home tab is your personal dashboard, giving you a quick snapshot of your Upstate journey.
Here you’ll find:
Your total class count
Classes completed in the last 30 days
Your upcoming bookings
It’s the easiest way to stay motivated and keep your momentum rolling.
Booking Classes Like a Pro 📅
The Book tab is where the magic happens. Book up to 14 days ahead. Use the calendar at the top of the screen to scroll through upcoming days and lock in your favourite classes before they fill up.
Use Filters to find your perfect class
Tap Filters in the top right to narrow your search by:
Studio
Class type
Instructor
Time
Whether you’re chasing Hot Pilates, Reformer, Boxing or Yoga, you’ll find exactly what you’re looking for in seconds.
Keep Track of Your Classes ✅
Head to the Classes tab to see everything you’ve booked.
You’ll find:
Upcoming classes (including any waitlisted bookings)
Past classes you’ve completed
Note: Cancelled or no-show classes won’t appear in your completed class history.
Sweat With Your Friends 👯
Working out is always better together.
The Friends tab lets you connect with your Upstate crew and makes it easy to jump into the same classes.
Manage your profile
Under Settings, you can:
Choose a Public or Private profile (default is Private)
Upload a profile photo
Manage blocked users
If you unblock someone, you’ll simply need to send them a new friend request.
Find your people
The Suggestions section recommends members you’ve completed 30+ classes with and even friends from your contacts.
Pending friend requests stay at the top so you can accept or decline them with a tap.
Book together
Once you’re connected, you’ll be able to view your friends’ upcoming classes and join them for your next sweat session.
Everything You’ll Find in the Menu ☰
Tap the menu icon in the top left to access even more features.
Account
Update your:
Personal details
Contact information
Payment method
Keeping these details current ensures your memberships and bookings run smoothly.
Pricing
Looking to grab a class pack or membership?
Head to Pricing to browse everything available.
You can even switch studio locations using the dropdown menu if you’re exploring different studios.
Purchases
View both your active and previous purchases.
A handy tip for members:
Weekly membership payments appear under History, not Active
Any refunded purchases will display as a negative amount
Streak Tracker 🔥
One of our favourite features.
The Streak Tracker helps you stay consistent and celebrate every class you complete.
Your monthly calendar highlights every class you’ve attended in Upstate yellow.
Every class counts.
Did a double? You’ll earn extra dots too. 👀
Consistency has never looked so satisfying.
Booking at Different Upstate Studios 🌏
Unlimited members can enjoy classes across participating Upstate studios.
To book somewhere other than your home studio:
Open the Book tab.
Tap Filters.
Select the studio you’d like to visit.
Easy.
How to Bring a Friend 💛
Sharing the Upstate experience is simple.
After you’ve booked yourself into a class, you’ll see a Bring Friend button next to your booking in the Upcoming Classes section.
Simply enter your friend’s:
Name
Mobile number
Email address
If they’ve been to Upstate before, make sure the details match their existing account.
Then you’re ready to sweat together.
Ready to Make the Most of Your App?
From booking classes and tracking streaks to joining friends and managing your memberships, the Upstate App has everything you need to stay connected to your fitness journey. Download the app, explore the features, and make every workout count. 💛
